DeaR friends should ya happen to come to Bishan JUnction 8 Please do nt ever Step Ur feet Into This BYS_ retaiL SHop, E service there is utterly disappointed n Disgusting..PeolPle there CAnt serve N conVerse at all... iM nt expectINg Great SerVIce LIke some renowned BOutique but their services were less than average what a shame! ....Last FRi I reserved two skiRTs as i did not bring My member card Along i reserved them n wanted to pick them up today.I left my name n contACT with her.
To mY horror if im nt wrong the poor staff was down with parkinson she couldnt remember me or my reservation.it was less than 48 hrs.with mucccccccccch effort she finally remember my reservation.what fellow next was the reservation was gone with the wind.she has no idea where it went to .Also the skirts that i wanted were out of stock .i was fuming but was willing to let the matter off if a stock transfer was allowed.N the Bo ChaP lady simply said they do not have transfer policy.^&*^*&@$89. they lost my reservation n i have to make my way to other outlet.what kind of customer service.All the staff were not apologetic n remorseful.One even shrug her shoulder when i refuse to look at other design.not only i wasted my time today it also dampen my mood. I once worked at a boutique n i value my customers feedback n request.....is time for the employer to evaluate their staff performance n are they really competent for the service job?
i have second thoughts to patronise the outlet again....SIGH
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